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Universally close

Hotel Universal Cattolica

Universally close

How will this year my vacation at the Hotel Universal be like?

As always, it will be a holiday made of smiles (yes, we also smile with our eyes), flavors of our land and beach. To ensure you greater security, more space and more freedom we have created the 'Universally close' program: a program that is based on some extra precautions on our part, but also on the collaboration between the staff and you in following some small changes , which are already part of our new daily life.

Cleanliness

The cleanliness of all environments has always been important for us but this year we dedicate some extra attention to cleaning. Our cleaning staff has been trained to offer you maximum safety and we have also carefully chosen the best products to guarantee clean and disinfected environments.
  • The cleaning staff always wears a mask and cleans and disinfects each room with disposable gloves and rags
  • All contact points (remote controls, switches, door handles, lift buttons, handrails of stairs) are cleaned with particular attention both in the bedrooms and in the common areas.
  • Hand sanitizing gel? You can find it in all areas of the hotel.

the breakfast

What have we changed for this summer? We give you more services! Choose whether to have breakfast:
  • in the breakfast room: we serve you breakfast at the buffet
  • in the room: I remind you that you have a table with chairs on the balcony :)
  • wherever you want: with our Beach Breakfast Take-Away you can choose whether to have breakfast on the beach or by the pool!
  • In addition: We have extended the service hours, you can have breakfast from 7.45 am to 11.00 am

Beach Lunch Take Away

This summer we want to guarantee not only good food but also the necessary spaces to taste the flavors of our land in total freedom and safety. That's why we introduced the Beach Lunch Take-Away for everybody!
  • Receive via Whatsapp two menus to choose from, a meat menu and a fish menu together with the children's menu
  • Collect your lunch in convenient take-away packs (we haven't forgotten the environment, they are compostable packs!)
  • Enjoy your lunch whereever you prefer, we recommend you on the beach, in the pool area, in the balcony of your room or in the hotel lobby
  • For babies who are weaning? Moms, you can tell us in the morning which meal you would like for your children, and we'll prepare them! You will always find tables with high chairs at your disposal.

Dinner in our restaurant

The buffet service is really nice: you can see and choose what you want and take what you liked most as often as you want ... even this summer it will be like this! What will be the only difference? This year, our staff is preparing the plate for you behind the buffet.

Reception

As always we are waiting for you with a big smile (yes, we smile even if with our eyes)! Check-in is smoother: we will ask you to send us photos of your documents before arrival.

At the beach

Mirella and her team from the Altamarea Beach Village offer you the fun and services as always, with a few little tricks to ensure interpersonal space. In the various areas of the beach and by the pool, the stuarts will welcome you and ensure that the maximum number of people is not exceeded.
  • we advise you to book the umbrella directly through us, so the assignment on your arrival will be more smooth
  • the space between the umbrellas will be greater than before ... better no?
  • the miniclub is waiting for your children again this year with many activities

Pool

The swimming pool is open from 7:30 am to 7:30 pm as always. The sunbeds are disinfected at each guest change and in the water you can have fun or relax up to 8 people, as you have always done!

Vacation with children

  • We have expanded the play area to guarantee more space for your children.
  • Our babysitter will play with your children 6 evenings a week, after dinner time and has thought of many activities to be carried out in small groups
  • This year, the presence of one parent per child will be required in order to guarantee the right distances between the children
  • Children's dinner: also this year your children can have dinner with our babysitter!
 

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